Fineco Customer Service Team
We're Here to Support You Every Step of the Way
At Fineco, your satisfaction is our top priority. Our dedicated support team is ready to assist you with any questions or issues, ensuring a smooth and enjoyable trading experience.
Reach Out to Us for AssistanceConnect with Our Support Team
Live Chat
Available 24/7 through the Fineco platform for your convenience.
Start a Conversation with Us NowEmail Support
Detailed guidance for non-emergency questions. Expect a reply within 24 hours during business days.
Send EmailPhone Support
Reliable support for urgent or complicated matters. Reach us Monday through Friday, 9 AM – 6 PM (EST) at Fineco.
Call NowCommunity Forum
Engage with our community, share insights, and get answers to your common questions.
Explore Our ServicesContact Us
Live Chat
24/7
Available 24/7 for immediate support
Email Support
Guaranteeing prompt responses
Responses delivered within 24 hours.
Phone Support
Achieve Financial Independence and Confidence
Support hours: 9 AM – 6 PM (BST)
Help Center
Always available
Round-the-clock help at your fingertips
Getting support is straightforward and hassle-free
1. Log In
Access your Fineco account by navigating to the official website and submitting your login credentials.
Navigate to the Support Hub
Locate and click on the "Help" or "Support" link, usually positioned in the website footer or primary menu.
Select Preferred Contact Channel
Opt for chat support, email correspondence, phone assistance, or leverage our self-help resources, depending on your preference.
4. Provide Details
Provide your account information and specify the nature of your inquiry for targeted assistance.
Explore Opportunities on Your Own
Help Center
Visit our extensive resource center offering in-depth guides and educational content.
Access ResourceVideo Tutorials
Explore detailed video tutorials to master the functionalities of Fineco effectively.
Access ResourceCommunity Forums
Join our community to connect with other investors and share valuable insights.
Access ResourceEnhance Your Support Journey
Enter Your Details: Provide a clear description of your issue along with any relevant data or alerts to facilitate quicker resolution.
Decentralized Data Resources: Deploy effective strategies and tools to empower your IT team in troubleshooting issues related to Fineco.
Choose Your Support Channel: Use live chat for immediate help or email for detailed inquiries.
Check the FAQ Section: Find quick answers to common questions before reaching out for direct assistance.
Prepare Your Information: Gather your account information, transaction IDs, and relevant screenshots to expedite the support process.
If you do not receive a response, do not hesitate to contact support again through the same or alternative channels.